Shipping Information

Free shipping Australia-wide

Every FurFam order ships free to anywhere in Australia. No minimum spend, no surprises at checkout.

Dispatch and delivery times

  • Dispatch: orders are sent from Australian warehouses, usually within 1–2 business days.
  • Delivery: most orders arrive within 3–12 business days, depending on the item and where you live. Where a product has its own delivery estimate, you'll find it in the product description. Regional and remote areas may take a little longer.
  • Tracking: you'll get a tracking number by email as soon as your order ships.

Multiple parcels

Products ship from different Australian warehouses, so a single order may arrive in more than one parcel.

Where we ship

We currently ship within Australia only.

Questions?

See our Shipping policy or contact us and we'll be happy to help.